Last week, in the first part of this blog post, we met Maryanne Wainman, Alumni Officer, Volunteer Relations with the Queen’s University Alumni Relations & Annual Giving department. Maryanne explained Queen’s has a long history with volunteer engagement but only recently formalized its processes using the Canadian Code for Volunteer Involvement (CCVI). After conducting best-practice research, focus groups, and administering surveys, four priority areas for the Alumni Relations & Annual Giving department’s volunteer program were identified. They were: Orientation & Training; Information & Data Management; Evaluation & Feedback; and Risk Management. To address each of these areas, the department relied […]
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